A record of a counselling for ill-health confirms to an Employee the Time, Date and Place where the counselling will take place. It confirms the alleged deviations where the Employee is allegedly falling short from required standards of work, KPI’s and achievable output requirements owing to Ill Health. When incapacity is owing to ill health the employer needs to comply with the requirements in Items 10 and 11 of the Code of Good Practice – Dismissal and noted in the Labour Relations Act, Act 66 of 1995 as amended. The aim of counselling for ill-health would be to determine if the Employees’ work circumstances, work requirements or the workplace can be adapted. It aims to determine the severity of illness and/or disability and if the Employee can be replaced in the short term or not.